Privacy Policy & User Data

At SOULTECH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming services, websites, and applications.

Information We Collect

How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our gaming services
• To process transactions and manage your account
• To personalize your gaming experience and recommend content
• To communicate with you about updates, promotions, and support
• To detect and prevent fraud, abuse, and security issues
• To comply with legal obligations and enforce our terms of service
• To conduct research and analytics to improve our services

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our services (under strict confidentiality agreements)
• With other players in multiplayer games (as necessary for gameplay)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger (with notice to users)
• With your explicit consent

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure payment processing through certified providers
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Account Settings: Manage your privacy preferences in your account settings

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect certain features of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.